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All orders are processed and shipped from Israel within 30 business days, excluding weekends and Israeli holidays.Shipping rates and delivery estimatesPackages are shipped via Israel post, either standard or express airmail (depending on customer preference), and the shipping charges for your order will be calculated and displayed at checkout. Shipment method Estimated delivery time Shipment cost Standard airmail 10-20 business days Free EMS express airmail 30-5 0 business days $15.95 *Add any disclaimers related to shipping services you offer, shipping location limitations, and if delivery delays may occur.Shipment to P.O. boxes or APO/FPO addresses- We ship to all PO and APO addressesShipment confirmation and order trackingShipping confirmation and tracking numbers are provided within 48 hours after the package was shipped.Customs, duties, and taxesTerra Santa Art is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).DamagesIf the product arrives damaged please inform our customer service team and a replacement will be shipped immediately.